Hope Mission Centre

Edmonton, Alberta

Hope Mission Centre

Hope Mission Centre is the main drop-in space that Hope Mission offers in the downtown Edmonton area. It is not just for shelter guests – anyone in the community is welcome to access services offered in this space. Services include meals, shelter, health services, ID services, housing support, income support navigation, hygiene, laundry, chapel, and more.

Location & Contact Information:

780-422-2018
we.care@hopemission.com

9908 106 Ave
Edmonton, Alberta
T5H 0N6

Available Services:

Meals

Hungry? We’re here to help. At the Hope Mission Centre Community Hub, we serve hundreds of meals, three times a day, five days a week with brunch and dinner on weekends.

Meals are free of charge and available for anyone in the community – you do not need to be staying in shelters to access our meals at the Hope Mission Centre.

Monday through Friday:

-Breakfast at 7:30 am
-Lunch at 11:45 am
-Dinner at 4:15 pm

Saturday, Sunday & Holidays:

-Brunch at 10:45 am
-Dinner at 4:15 pm

Community Hub

The Hope Mission Centre Community Hub space is located through the front doors of the Hope Mission Centre building. The Community Hub is the main drop-in service that Hope Mission offers in the downtown area. It is not just for shelter guests – anyone in the community is welcome to access services offered in this space. Services include meals, health services, ID services, housing support, income support navigation, hygiene, laundry and more.

Community Hub hours of operation are as follows:

Weekdays: 7:30AM-5:00PM

-Breakfast: 7:30AM – 8:15AM
-Opens for Seniors and Low Mobility at 7:15AM-7:30AM
-Closed for cleaning: 8:15AM – 9:00AM
-Drop-in: 9:00AM – 11:30AM
-Lunch: 11:45PM – 12:30PM
-Opens for Seniors and Low Mobility at 11:30AM-11:45AM
-Closed for cleaning: 12:30PM – 1:00PM
-Drop-in: 1:00PM – 4:00PM
-Dinner: 4:15PM – 5:00PM
-Opens for Senior and Low Mobility at 4:00PM-4:15PM

Weekends and Holidays: 7:30AM-5:00PM

-Brunch: 10:45AM – 11:30AM
-Opens for Seniors and Low Mobility at 10:30AM-10:45AM
-Closed for cleaning: 11:30AM – 12:00PM
-Drop-in: 12:00PM – 4:00PM
-Dinner: 4:15PM – 5:00PM
-Opens for Seniors and Low Mobility at 4:00PM-4:15PM

Regular Shelter (Women, Men, Couples)

24/7 shelter services are available for men, women and couples. Shelter entrances vary and are as follows:

– Women’s Emergency Shelter: entrance at southwest side of building
– Men’s Emergency Shelter: entrance at north east side of building
– Couples Emergency Shelter: entrance at north side of building through alley

All shelters offer access to clean blankets & towels, storage, clothing (subject to availability), nutrition, water, naloxone kits, showers, laundry, social and health supports, and more.

Low Mobility Shelter (Women)

24/7 Low Mobility shelter beds for female community members are available on the main floor of the Hope Mission Centre Women’s Emergency Shelter. Access is available through the south side of the building. This shelter primarily supports community members who have mobility challenges (use of a walker, wheelchair, cane, etc.), disabilities and/or chronic health conditions within our level of care.

All shelters offer access to clean blankets & towels, storage, clothing (subject to availability), nutrition, water, naloxone kits, showers, laundry, social and health supports, and more.
Intox Shelter (Women)

24/7 Intox shelter beds for female community members are available on the main floor of the Hope Mission Centre Women’s Emergency Shelter. Access is available through the south side of the building. Intox shelter spaces are for community members who are heavily intoxicated and in need of additional support services and care.

All shelters offer access to clean blankets & towels, storage, clothing (subject to availability), nutrition, water, naloxone kits, showers, laundry, social and health supports, and more.

Chapel
Drop-in, voluntary chapel services and spiritual support are available regularly throughout the week. Schedules may vary, contact spiritualcare@hopemission.com for more details.
Health Services

Health Services are delivered in two primary ways at the Hope Mission Centre:

1.) The Hope Mission Centre Community Hub Nursing Clinic, which is a drop-in clinic open Monday-Friday from 8:30AM-4:30PM. Staff embedded on-site include Registered Nurses (RN), Licensed Practical Nurses (LPN), Primary Care Paramedics (PCP) or Emergency Medical Responders (EMR) who are able to provide the following types of care:

-Wound care
-Foot care
-Emergency and overdose response
-Health assessments & arranging medical visits
-Arranging prescription delivery
-Connections and referrals to community & health resources
-Connections to/from hospital
-Assistance connecting to addiction and mental health services

*Please note: the Hope Mission Centre Community Hub clinic is a smaller clinic. For additional services, all community members are welcome to access the nearby Herb Jamieson Centre Nursing Clinic during regular hours of operation.

2.) Through the Emergency Response Team (ERT), which operates 7AM-7PM, 7 days per week. This team is made up of Registered Nurses (RN), Licensed Practical Nurses (LPN), Primary Care Paramedics (PCP) or Emergency Medical Responders (EMR). They respond to medical emergencies inside or around the building, provide basic medical care, and connect community members to the appropriate health services.

In addition to these services, Hope Mission works closely with third party providers such as homecare, pharmacies and visiting physicians to provide care.

For more information, email hope.nurses@hopemission.com.

Clothing
Clothing items are available at any shelter location on a 24/7 basis. They are also available through the main clothing hub, which is located within the Community Hub space. Please note: all clothing items are subject to availability.
Laundry
Laundry services for personal items are available through the Community Hub space. The hours of operation are 7:00AM-5:00PM, 7 days per week during drop-in hours. For additional details, see our Hope Mission Centre Community Hub information section.
ID Services
ID Services are available for Alberta general ID, personal healthcare number (PHN) cards and birth certificates. These services are available in the Community Hub space
Shower & Hygiene
Showers are available in all Hope Mission Centre shelters on a 24/7 basis. This includes access to towels, shampoo/soap and other hygiene supplies. Hygiene supplies are also available through the Community Hub space, however showers are currently not directly available through the Community Hub.
Housing & Support Hub

The Hope Mission Centre Housing & Support Hub is located in the Community Hub space. This hub provides a range of housing services, including Diversion, Rapid Re-Housing (RRH) and Intensive Case Management (ICM) programs. The housing staff in the hub can provide assistance with ID, income support navigation, housing assessments and program connections, housing searches and placements, connections to addiction treatment and recovery services, connections to community supports and more.

Income Supports Navigation
The Housing & Support Hub located within the Hope Mission Centre Community Hub provides assistance with income support navigation. This includes applications for AISH or Alberta Works. The staff help guide people through the process and remove barriers to accessing these services.
Emergency Response Team
The on-site Emergency Response Team (ERT) responds to any emergent medical needs that arise at the Hope Mission Centre building and surrounding area.