CarePoint Wellness Centre
Edmonton, Alberta
CarePoint Wellness Centre
Hope Mission's CarePoint Wellness Centre provides emergency and wraparound care to all people experiencing homelessness. Services provided include 24/7 shelter, health services, social supports, and addiction treatment and recovery options.
These services are delivered within a welcoming environment that fosters trust, respect and acceptance, empowering people to take control of their future and achieve their own version of wellness.
825-394-3537
carepoint.centre@hopemission.com
14830 124 Ave NW
Edmonton, Alberta
T5L 3B3
Available Services:
Meals
Hot meals and snacks are provided throughout the day, ensuring that guests receive the nourishment they need. Meal times may vary, but staff work diligently to ensure that everyone has access to regular, balanced meals.
Regular Shelter (All Genders)
24/7 shelter spaces are available for individuals and couples of all genders (Men, Women, Gender Neutral Spaces). Guests can access these spaces through the main entrance at any time, day or night.
All shelter guests have access to clean blankets and towels, clothing (subject to availability), showers, laundry, social and health supports, and more.
A range of storage options is available to guests, from self-serve lockers to a locked storage room for extra security. Staff can assist guests in finding an appropriate storage solution based on their needs.
Low Mobility Shelter (All Genders)
24/7 low mobility shelter spaces are also available for guests (men, women, gender neutral) who use wheelchairs, walkers, canes, or have other mobility challenges. These spaces offer additional support and an environment that accommodates varied mobility needs.
All shelter guests have access to clean blankets and towels, clothing (subject to availability), showers, laundry, social and health supports, and more.
A range of storage options is available to guests, from self-serve lockers to a locked storage room for extra security. Staff can assist guests in finding an appropriate storage solution based on their needs.
Health Services
Health services at the CarePoint Wellness Centre are provided by an on-site Registered Nurse (RN) and Healthcare Aides, with additional visits from other health professionals within and outside of Hope Mission. This ensures guests receive prompt attention for immediate health concerns, along with referrals and connections to broader medical resources if needed.
Please note: there is no Emergency Response Team (ERT) on-site at CarePoint (the ERT is located downtown), but staff work closely with external medical services whenever higher levels of care are required.
Clothing
Clothing items are available on a 24/7 basis. Guests can request basic items like shirts, pants, jackets, and undergarments. All clothing is subject to availability.
Laundry
Laundry services for personal items are available in a dedicated laundry room during daytime operating hours. Guests can speak to staff for assistance and scheduling.
ID Services
Shower & Hygiene
CarePoint Wellness Centre offers:
• Separate men’s and women’s washrooms
• Gender neutral shower stalls
• A gender neutral and barrier-free washroom and shower
These facilities are accessible 24/7 for shelter guests, with towels, soap/shampoo, and other hygiene supplies available.
Housing & Support Hub
Located on-site, the Housing & Support Hub provides a range of housing services similar to other Hope Mission locations, including Diversion and Housing First programming. In addition, this site specializes in Immigration Services, guiding newcomers and refugees through various processes to secure housing and essential support. Although these services focus on newcomers and refugees, they are available to all guests.
Staff at the Housing & Support Hub can also assist with income support navigation. This may include helping individuals apply for programs such as AISH or Alberta Works and removing barriers that prevent them from accessing these services.
Phone/Internet/Computer Access
During daytime hours, guests can access phone services and computer stations with internet. This provides opportunities to connect with family, arrange appointments, search for housing, or complete job applications and other important tasks.